Stuck?

1. Refresh the page. Half of all "bugs" are the browser showing the old version. Click the reload button (or press Cmd+R on a Mac, F5 on Windows) and play again.
2. Say what you see. Tell Coach: I expected ___, but ___ happened. Then drag in a screenshot. How to take one on a Mac: hold Shift + Command + 4, then drag a box around the game. The picture lands on your Desktop — drag it into the chat box. That's Power-Up 3, and it fixes more bugs than anything else.
3. Ask for options. Give me 3 ways we could fix this. Pick one.
4. Pivot. Tried the same fix three times? Say: That didn't work. Let's try a totally different way.

You asked for a change. Now the game is a white screen.

First try: it's broken

Better: I expected to see my game with the new blue basket, but the whole screen is white. It happened right after the last change. Here's a screenshot.

Coach can undo the last change, or look at the browser's error. Either way, you gave it a place to start.

You put a picture in your game and it's not there.

First question: did you open the game by double-clicking index.html? Pictures don't work that way — that's the Quest 6 lesson. Say to Coach: Start the Studio Server for my game and give me the link. Open the http://localhost link instead — localhost is just a web address that means "this computer", so the page comes from your own laptop instead of the internet.

Still missing? Say what you see: I expected my robot picture as the player, but the player is invisible. I'm using the localhost link. The file is called robot.png in assets.

Had an idea Coach said was for later? It's written down. Say: Show my ideas. Coach reads back your parking lot — every idea you've had, and which quest unlocks it. Nothing you thought of gets thrown away.

If one of them looks buildable now, ask: Can we build a shapes-only version of that today? The answer is yes more often than you'd think.

If a game gets really tangled, you don't have to untangle it. Say: Show me my checkpoints, and take me back to the last one that worked. Coach copies the saved folder back. You lose the tangled part; you keep everything before it. This is why you save checkpoints before scary changes.

Get a grown-up right away if:

• Anything asks for a password or an account
• Anything talks about deleting things outside your game folder
• Hermes shows a warning you don't understand
• You've done the 4 steps twice and you're still stuck

That's not giving up. Real game studios have a whole team for exactly this.